Moisanite

Custom Engagement Rings

We make every ring to order to ensure the highest quality. Our standard manufacturing lead time is 3-4 weeks. Please know that we will do our best to get your ring completed as soon as possible.

Lab Grown Diamonds

In order to offer you the best prices, we buy and import on a weekly basis. The process is streamlined and generally fast and typically ships out to you within 8 to 15 working days.

All our engagement rings are made to order, which allows us to customise our standard jewellery pieces customised to suit your preferences. For example, we can change the sizes of your stones, the precious metal, and the gems that we set. Contact us to discuss all of your custom design options.

Discoloration or tarnishing of metals due to exposure to air, moisture, or chemicals is not considered a manufacturing defect and is not covered by the warranty. Regular cleaning and maintenance can help prevent this. White gold will require regular maintenance replating

Loss of a centre stone in your custom engagement ring is not covered under the warranty. We highly recommend you make sure your jewellery is properly insured for protection against loss. Accent stones or side diamonds are covered by our warranty for up to 6 moths from date of purchase.

Bent prongs resulting from accidental damage are not covered under the warranty. However, prongs that bend immediately after purchase due to a manufacturing defect are covered. Moissanite By Design reserve the right to determine the cause of damage/fault of the piece.

If the stone was improperly set during manufacturing, this would be covered under the warranty. However, if the prongs wear down over time due to regular use, the repair is not covered under the warranty and would be considered normal wear and tear.